How to resync controllers on PS4 and PS5?

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PS4 and PS5 are not perfect machines as they can suffer from many errors. For example, you might be here with a question: how to resync controllers on PS4 and PS5?

Your devices may suffer physical or material damage. Common problems include dust, rust, bent ports, outdated firmware, and random hangs.

Or, perhaps, your controller flew into a wall on its own after a long Elden Ring boss session. Or, as was often the case when I was younger, you might not be able to win a match against your friends in your favorite sports game.

Whatever the cause, we try to save you the money of buying a new controller. Instead, let’s do some tricks to get your controller back in sync.

Why can’t you sync your PS4 and PS5 controllers?

PlayStation controllers can suffer from sync issues, wireless or wired. The DualShock 4 and DualSense 5 share similar designs, features, and technology, so the issues are the same.

First, these controllers should sync automatically if you’re using them wirelessly. If that doesn’t happen, you’re experiencing one of these issues:

  • You recently used your controllers on another console, and the other console is currently working. So your PS4 or PS5 can’t sync your controller because another console, PC or smart device is using it.
  • Likewise, other nearby Bluetooth devices are causing interference. If you are too far from the console, or if there are obstacles between the controller and the console (like tables), it may not work properly.
  • There are firmware issues on the console or on the controller itself. These are random bugs preventing proper operation.
  • Your console is outdated. Outdated PlayStation consoles cause strange errors.
  • You are trying to use a DualSense 5 on the PS4. It doesn’t work, but you can use PS4 game on PS5 only to play PS4 games.

Because we’re talking about “synchronizing” your controller, we ignore physical damage. Whether you have the cable or not, the DualShock 4 and DualSense 5 should work wirelessly without too much trouble.

How to resync controllers on PS4 and PS5?

We go through a list of solutions to solve your problem. You may need to try several before the controller can resync with the console.

In particular, one of the solutions is to update the console. If the controller does not work wirelessly, you have two simple options.

First, you can plug it in with its USB cable. Second, you can plug a keyboard and mouse setup into the console’s USB port and use the peripherals to update the PS4 or PS5.

Restart the console

The first step is to restart the console. It clears random bugs by clearing the system cache.

  1. Press and hold the console power button for a few seconds to turn it off. power button ps4 ps5
  2. Disconnect all cables.
  3. Expect 10 mins at least.
  4. Reconnect all cables.

This is the power cycle process of a console. After turning the device back on, please proceed to the next step. In fact, while you wait 10 minutes, you can continue with the convenience store.

The next step is to load the controller. You will need a working USB cable. If you see that your cable does not charge the controller, or if it has physical damage, we advise you to buy a new one.

Fully charge your controllers

After controllers are damaged or before a reset, it’s best to fully charge them before attempting to use them wirelessly.

There are different ways to charge your controllers. The first is to load them onto the console. Connecting the controllers to the PS4 or PS5 USB ports will charge them. However, if the console is in rest modeyou need to activate a special option.

Next, Sony sells charging stations for DualShock 4 and DualSense 5 peripheral devices. Alternatively, you can use a regular USB charger. Either way, please let the controller charge for about an hour before continuing.

The next step is to update the console. However, if your controller isn’t working yet, you can use your keyboard and mouse.

Reset Controller

The controller may suffer from firmware bugs. You don’t need to update PS4 or PS5 controllers like you would Xbox controllers. Instead, you can reset the device to get it back to working order.

The process is the same on the DualShock 4 or the DualSense 5:

  1. When the console is powered off, locate the reset button on the back of these controllers. The PS5 reset button is next to the Sony logo on the back. The PS4 reset button is near the L2 button, over a small hole. ps4 ps5 controller reset button
  2. Use a pin or similar tool to press the button. You will need the tool as the button is inside a small hole.
  3. Hold the button for 5-7 seconds.
  4. Next, connect the controller to the console using its USB cable.
  5. Press the PS button to turn on the console. If you see the controller light bar flashing blue or white, it means everything is fine.

The next step is to update the console. Your controller should work with the cable. If not, please connect a keyboard and mouse to your console’s USB port.

Update PS4 or PS5

Now your controllers are fully charged, you have performed a reset on your controllers and restarted the console. Now is a good time to see if your console needs an update.

For this task, we use the controllers with their USB cables.

On PS4

  1. Select Settings. ps4 settings
  2. Go to System software update. system software update
  3. If you see an update available, select it.

On PS5

  1. Select Settings. ps5 settings
  2. Go to System. ps5 system menu
  3. Go to System software.
  4. Go to System software update and settings. ps5 system software
  5. Go to Update system software.
  6. If you see an update available, update the console. update ps5 system software
  7. Enable Automatically install update files and Automatically download update files.

The update takes place in the background and you can continue to use the console while the update is in progress. However, we advise you to wait before resynchronizing your controllers.

If no update was available, proceed to the next step. We will pair your controllers.

Re-synchronize the controller

We are going through the non-automatic sync method for PS4 and PS5.

You see, you should be able to use sync your PS4 or PS5 wireless controller like this:

  • Connect the controller via its USB cable
  • Turn on the console
  • Press the PS button until its light bar turns blue or white.
  • Unplug the controller

That should be enough, but after a period of errors you may have to do it the old fashioned way.

On PS4

  1. Turn on the console and plug in a secondary controller with its USB cable. If you don’t have another controller, use keyboard and mouse.
  2. Go to settings. ps4
  3. Go to Devices. ps4 devices
  4. Select Bluetooth Devices. ps4 bluetooth devices
  5. The menu presents a list of Bluetooth devices ready to connect. menu-devices-bluetooth-ps4
  6. The Bluetooth Devices menu displays a list of Bluetooth devices ready to connect.
  7. Get the controller you want to associate. Next, simultaneously press and hold the PS and Share buttons on the controller for 5 seconds. It should sync the controller. ps4 ps controller and share button
  8. Select the device from the list if it doesn’t sync with the controller.
  9. Unplug the controller and continue using it on the console.

On PS5

  1. When using the console with a secondary wired controllergo to Settings. If you don’t have a secondary controller, use a keyboard and mouse. ps5 settings
  2. Go to Accessories.ps5 accessories
  3. Select General.
  4. Select Bluetooth Accessories. ps5 bluetooth accessories
  5. Get the controller you want to associate. Hold the PS and Share buttons on the controller until the light bar flashes. share ps5 and ps button
  6. Select your controller from the menu. sync ps5 wireless controller
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